Tuesday, March 15, 2016

Introducing CFSA's new program ops deputy Courtney Hall

A message from CFSA:
A message from the
CFSA Principal Deputy Director

CFSA and Partners:

Please join me in welcoming Courtney Hall, who comes on board at CFSA today as deputy director, Program Operations. Courtney has an MSW from the University of Alabama and more than a dozen years of child welfare experience. That includes more than nine years focused on organizational transformation, executive leadership, policy development, program design, and project management.

Courtney began his career with the Alabama Department of Human Resources (which includes child welfare) as a child safety assessor/investigator, a position he held for two years. Over the next decade, he progressively rose through the ranks as a project manager of an innovative program to find children’s estranged relatives, a senior supervisor in the Alabama equivalent of Child Protective Services, a program supervisor overseeing ongoing casework, a county director, and a state division director. Immediately before joining CFSA, Courtney was division director in Jefferson County (Birmingham, AL), the state’s largest county division. Among his achievements were:

  • Safely decreasing the number of children in foster care by 18%.
  • Safely decreasing the number of long-staying children in foster care by 24%.
  • Safety reducing the time youth spent in foster care from 35 months to 28 months.
  • Reduced worker turnover rate from 28% to 17%.

Courtney has a deep understanding of child welfare work, ample leadership experience, and a record of success in stimulating positive organizational change and performance improvement. I am confident in his capabilities to direct all our Program Operations functions, support workers, and take us to the next level of performance. Courtney’s office location at CFSA is #2618, with Lisa Edelen continuing to provide administrative support. I look forward to working with Courtney and thank you in advance for helping him with insights and information as he transitions in to CFSA.

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