Friday, February 28, 2014

CFSA hotline gets a best practice boost

Child and Family Services Agency announced today that they will implement the Structured Decision Making® tool at the city's 24-hour child abuse and neglect reporting hotline (202-671-SAFE) March 1.   CFSA expects that this best practice tool will result in improved accuracy and consistency of decisions, direct services to those children most in need, and ensure consistent application of the law and policies.

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