Have you called 211 using a cell phone?

If you have used a cell phone to call 211 (also known as Answers, Please!) to get information about a service you or someone else needs, DMHHS wants to hear about your experience.   The responses will help the District improve its system.

Please take—and if you’re a service provider, have your clients take—this brief and confidential survey.   It’s available in English, Spanish, French, Amharic, Vietnamese, and Chinese.   All surveys are available on the website of the Deputy Mayor for Health and Human Services.   Note that English and Spanish are available online and in PDF (scroll down) but we encourage you to use the online version!

The survey closes September 14.

211 is the District’s social services referral system available by phone and Internet. Anyone can call any time to find out about health services, government programs, help for families, and much more!

A shout out to So Others Might Eat (SOME) for suggesting a survey be done for clients who may use their cell phones to call 211.