Monday, July 19, 2010

Public Benefit Warm-Line:    Help without Hang-ups

Catholic University's Columbus Community Legal Services is addressing the problem of public benefits denial, cancellation, or reduction in a new way:   the "warm-line."   This new tool is designed to answer DC residents' questions and get them the help they need with little muss and fuss and no red-tape.

How it works:   Those whose benefits have been terminated, denied or reduced call the warm-line and leave a message.   The call will be returned within 24 hours—and the process has begun.   A free lawyer will be assigned for those cases under the jurisdiction of the Office of Administrative Hearings.

Public benefits appropriate for the warm-line are:

  • TANF (Temporary Assistance for Needy Families)
  • General Assistance for Children/GAC
  • IDA (Interim Disability Assistance)
  • D.C. Health Alliance
  • DC Healthy Families and Medicaid
  • Food Stamps (SNAP, Supplementary Nutrition Assistance Program)

The flier about the program is here.

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